HELP CENTER
WHAT ARE THE PAYMENT OPTIONS?
At **The Alchemist Den**, we accept a variety of payment methods to make your shopping experience as convenient as possible. We gladly accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover. You can also use secure payment platforms such as PayPal, Apple Pay, and Google Pay. For added convenience, we offer payment options through Shopify Payments, ensuring your transactions are safe and seamless. All payments are processed securely, and your information is protected through encryption during the entire transaction process.
WHAT IS YOUR RETURN POLICY?
At The Alchemist Den, we want you to be fully satisfied with your purchase. Please note that certain items, such as crystals, candles, and other spiritual tools, may not be eligible for return due to their unique nature and energetic properties. Additionally, all sale items are final and non-refundable. To initiate a return or exchange, please review our refunds and returns policy page and contact us with your order number and reason for return. Customers are responsible for return shipping costs. We strive to process all refunds and exchanges within 5-7 business days of receiving the returned item(s).
DO YOU OFFER GIFT CARDS?
Yes, The Alchemist Den offers gift cards! Our gift cards are the perfect way to share the magic of transformation with your loved ones. Whether for a special occasion or just because, a gift card from The Alchemist Den allows the recipient to explore our curated collections of crystals, herbs, candles, spiritual tools, and more. Gift cards are available for purchase on our website or in-store and can be redeemed both online and in-store. They never expire and offer flexibility for all purchases. Give the gift of growth, healing, and empowerment today!
WHAT ARE THE PAYMENT OPTIONS?
Yes, The Alchemist Den offers a variety of workshops and classes designed to foster personal growth, spiritual exploration, and community connection. Our workshops cover topics such as crystal healing, herbalism, meditation, energy work, and much more. Whether you're new to metaphysical practices or looking to deepen your knowledge, we provide a welcoming space for all. We also host special events and private sessions with experienced practitioners. Check our events calendar regularly for upcoming workshops, or contact us for more information about booking a private class or group session.